We strive to deliver industry leading service and support, and we value the trust our customers have placed in us.We offer our sincerest apologies to any customer who may be inconvenienced.Since the update to Windows 8, 8.1 or 10, we have discovered many of our customers have been experiencing troubles scanning with some of our imageCLASS models whether connected via the network or USB after performing a Windows update.
If you are NOT able to scan over a network or with a USB connection, please follow our Windows 8, 8.1 10 Scanning Solution Matrix below to find Canons recommended steps for your imageCLASS model and your connection type. Begin by finding your imageCLASS model in the first column and then choose your connection type (Network or USB) and there you will see Canons recommendation on which file to download. Canon Imageclass Mf4150 Install The LatestFor example, if you are using the MF515dw and have trouble scanning via USB, then the solution is to install the latest MF Driver from usa.canon.comsupport. ![]() You can click on any blue text hyperlink to bring you directly to our Canon Support webpage. Canon Imageclass Mf4150 Patch Solution ForImportant: Please refer to both the Windows 8, 8.1 10 Scanning Solution Matrix as well as the instructions that follow for How to Install Latest imageCLASS MF Driver Solution for USB Scanning How to Install Patch Solution for Network Scanning or USB Scanning before proceeding. Canon Imageclass Mf4150 Driver Not RequiredNOTE: Latest driver not required for scan fix on these, install the Patch. ![]() Then view the Recommended Downloads section from the Drivers Downloads tab for the latest MF driver. Then view the Recommended Downloads section from the Drivers Downloads tab for both the latest MF driver and the Scan Patch. If you do not restart the PC, the patch may not take effect. Please stay tuned. Thanks for your continued support For assistance, please contact our award winning customer service below. Canon Customer Support Center Monday - Friday 8am to 8pm ET 1(800) OK-CANON 1(800) 652-2666 TDD: 1-866-251-3752 Support options and hours of operations: usa.canon.comsupport.
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